The last few days we have seen
Corona virus shaking up the entire planet
We value you and your families’ safety

We have to manage ourselves and the planet

We request you to support and help us
To effectively manage the global ecosystem

Your safety is our first priority
BE SAFE BE HEALTHY

Smt. Bhuvaneswari Nara
Vice Chairperson & Managing Director

AN APPEAL

Smt. Bhuvaneswari Nara

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Milk Producers

Effecting change in the standard of living for dairy farmers in terms of:
  • Regular income through co-operative efforts
  • Women’s participation in income generation
  • Protecting farmers from price exploitation by the un-organized sector
  • Providing remunerative prices for milk
  • Increasing milk productivity through input and extension activities
  • Credit facilitation for purchase and insuring of cattle
  • Cattle healthcare activities
  • Supplying high-quality cattle feed at reasonable prices

Customers

  • Timely supply of pure & fresh products
  • Supply of high-quality milk and milk products at affordable prices
  • More than 15 lakh happy customers
  • High customer satisfaction
  • Customer care centre
  • Supply of products through multiple channels like MRF, e-Commerce & Parlours

Employees

  • Enhancing the technical and managerial skills of employees through continuous training and development
  • Instituting the best appraisal systems to motivate employees
  • Fostering incentive, bonus and reward systems to encourage employees
  • Providing fair opportunities to all for career development

Shareholders

Returns
  • Dividend Payment since Public Issue (January 1995)
Service
  • Highest importance to investor service; no notice from any regulatory authority since 2001 in respect of investor service
  • Very transparent disclosures
Suppliers
  • Prompt payments to all suppliers
  • Associated with high-quality equipment / ingredient suppliers
Society
  • Potential Employment Generation
    • More than 3,100 employees are working with Heritage
    • More than 12,020 procurement representatives have found self-employment in rural areas
    • More than 6900 sales representatives are associated with the company
  • More than 999 franchisees operating Heritage Parlours
  • Sustainable development with 10.30 MW of renewable energy for running dairy plants